Consumer Finance

At SEC Newgate we blend the best in creative consumer communications with unmatched technical expertise across media and policy, as well as social and digital excellence.


The consumer finance market has changed dramatically in recent years. Customer expectations are higher than ever, and traditional players are being challenged by disruptors who can scale up quickly and erode customer loyalty. While consumers are more engaged with their personal finances, a small but growing - and increasingly vocal - community of personal finance influencers are attracting followers away from established media outlets. This fragmentation requires a different approach to cut through the noise and make your brand heard.

 

At SEC Newgate we blend the best in creative consumer communications with unmatched technical expertise across media and policy, as well as social and digital excellence. Our award-winning team is well-versed in communicating complex subject matter and in bringing issues to life for a mainstream audience.

 

Personal finance touches on every aspect of our lives, and with rising living costs consumers are scrutinising all products and services. We work collaboratively with our clients to really understand how their offering benefits their customers and communicate this effectively. We advise clients on the strategic approach that will best support their business objectives across traditional and digital media channels, developing and distributing content as well as offering support on crisis and issues management. Our creative campaigns have won awards for our clients, increased sales and customer retention rates, built and repaired reputations, and boosted their bottom lines.

 

Our team includes award-winning communications advisers that have worked both in-house and agency-side. Our client experience includes established household names through to new start-ups and niche providers. We have worked with the UK’s leading insurers, banks, mortgage advisers, financial advisers, aggregators and fintechs, to name a few.

 

To learn more, contact us at ConsumerFinance@secnewgate.co.uk.

Key Contacts

Vanessa Chance

Director, Communications

Vanessa is a media relations expert supporting clients in all areas of personal finance, specialising in insurance.

Emily Church

Associate Director, Communications

Katie Ormrod

Senior Consultant

Sophie Morello

Associate Director, Communications


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