A cyber incident can unfold in minutes, so our response starts immediately. 

We’ve helped clients navigate ransomware attacks, data breaches, and regulatory notifications, advising on media handling, customer and stakeholder communication, and protecting long-term trust. We partner with legal, IT, and cyber forensics teams to ensure aligned and compliant responses.

We can support you with:

• Drafting communications for critical stakeholders such as customers, staff and regulators
• Managing media interest and misinformation
• Messaging for the Information Commissioner’s Office (ICO) and other regulators
• Post-incident recovery and reputation repair

Whether you’re initiating proceedings or responding to them, legal issues demand sensitive and carefully controlled communications. 

We work discreetly alongside legal teams to manage reputational exposure, keeping control of the narrative without jeopardising legal strategy.

We’ve advised on:

• High-profile civil and criminal litigation
• Competition and regulatory investigations
• Whistleblower allegations and internal misconduct cases
• Crisis planning for dawn raids or media leaks

The best way to reduce the impact of a crisis is to be prepared. 

We help leadership teams build robust plans, identify vulnerabilities, and run high-pressure simulations to rehearse real-world scenarios, from cyber-attacks and activist campaigns to AI induced misinformation and regulatory issues.

Our services include:

• Crisis comms protocols and escalation mapping
• Stakeholder risk audits and response playbooks
• Simulation exercises (live or virtual) using real-world media, social and stakeholder triggers
• Media and spokesperson training under pressure

Financial restructurings and business failures can move quickly and attract intense scrutiny. We advise boards, investors, legal advisors and management teams on how to communicate clearly, carefully and confidently, both internally and externally.

Support includes:

• Messaging for staff, unions and pension trustees
• Comms planning for administrators and special situations teams
• Coordinating with regulators, media and political stakeholders
• Post-sale and recovery communications

When reputational risk hits the headlines, or is building behind the scenes, we move fast to take control, manage media, and limit online damage with precision digital support. 

Whether it's defusing hostile coverage, guiding through a reputational recovery, or preparing for scrutiny, we act quickly, quietly and strategically.

We help with:

• Media relations and counter-narratives
• Online sentiment analysis and response
• Stakeholder communications (employees, customers, investors)
• Long-term brand rehabilitation

We prepare leadership teams to act decisively when it matters most. 

Our immersive training programmes simulate the pressures of a live crisis — from a breaking story to a regulatory breach — to strengthen response capabilities and build confidence.

Training options include:

• Live crisis simulations using real-time tools and media
• Tabletop sessions tailored to your sector
• Executive coaching for media and board response
• Cyber response wargames and comms readiness drills